Tag Archives: CityWest

Communications

Mascon By Telus Cuts Off Some Cortes Customers, CityWest Update

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Mascon by TELUS informed at least 10 Cortes Island residents that their internet service will be terminated on June 2, 2025.

A dozen people were chatting about it on the Cortes Island Is Home Facebook page, where one typed a message to Regional Director Mark Vonesch, “The SRD was part of the whole CityWest to insure all communities were connected? Most of us do not have access to CityWest yet and now we are losing access to our only other option.” 

Nancy Kendel posted a comment on the Tideline, “A LOT OF GOVERNMENT MONEY was given to the Connected Coast Partnership of CityWest and the Strathcona Regional District, but THE JOB IS NOT FINISHED! When will Cortes Island be connected?” 

She also emailed Cortes Currents, which is what led to this story. 

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Communications

Disruptions of CityWest Services on Cortes and Quadra Islands

CityWest’s internet service for Cortes Island was cut off again, sometime after 10:44 on Saturday, March 8, and not restored until after 9:00 on Monday, March 10. This is the third or fourth time in the last 12 months. 

The outage did not affect CKTZ, which relies upon Mascon de TELUS, but did shut down numerous CityWest customers (including Cortes Currents).

‘Rumour’ has it that the fibre cable was cut somewhere on the underwater stretch between Denman Island and Williams Beach.  

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Communications

Cortes Island Residents Waiting for CityWest To Connect Them

CityWest started hooking Cortes Island residents up to the internet in December 2023, but many homes are still waiting. As the evidence is anecdotal, it is difficult to say how many people are currently connected through CityWest and how many are not.

Sherman Barker just informed me that he has never met anyone who is connected. After waiting for two years of waiting, he was using Starlink by the time a CityWest crew showed up to do the final hook-up. 

“I have a pile of CityWest cable, all the way from my driveway to my yard, that they don’t want back.”  

Sean Coyote, a techie who works for Cortes Community Radio, said typically people who have yet to be serviced are told their names are on a list. Some, like Sherman, subsequently moved on to other internet providers. Sean added that there are a couple of CityWest trucks working on the island right now. 

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Cost of Climate Change

Loss of Electricity and CityWest Internet During Recent Storm

Close to 400,000 BC Hydro customers, primarily on Vancouver Island and the Lower Mainland, lost power during the recent windstorms. Gusts of up to 159 km/h were reported on November 19, the first night of the storm.  By 4 PM on Friday, November 22, all but about 5,000 customers on Vancouver Island and the Gulf Islands were back online. Parts of Cortes and Quadra Islands were among the last areas to be restored. 

BC Hydro identifies extreme storms like this with climate change and, in their 2023 Climate Change Accountability Report, states:

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Politics

Area C Directors Report: WildSafe application, wood-chipping, Refuge Cove visit + more

From the desk of Regional Director Robyn Mawhinney

Hello,This report shares news on a WildSafe program application for Areas C & B, the next steps of a potential wood-chipping service, and my visit to Refuge Cove.

Continue reading Area C Directors Report: WildSafe application, wood-chipping, Refuge Cove visit + more →