Tag Archives: SOC Service Model

Cortes and Quadra Islands to receive more paramedics

On April 1, BC Emergency Health Services improved the staffing models for 60 rural and remote ambulance stations. Cortes and Quadra Islands are among the 6 communities within the Strathcona Regional District that will benefit. 

“We recognize that one staffing model doesn’t work for all parts of the province, and these three models will help us improve our services to better meet the needs of the community and patients and enable more of our paramedics to live and work in their home communities,” explained Leanne Heppell, BCEHS’ Chief Ambulance Officer, in a press release.

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Paramedic shortages still plague rural areas, but some remedies may be in the works

Editor’s note: According to BC Emergency Health Service, this does not apply to Cortes Island which is allegedly “well staffed with all 4 Scheduled On-call (SOC) positions filled and 3 on call staff.  SOC shifts are 24-hour shifts. Paramedics are at the station from 8am to 4pm, and carry a pager outside those hours.”

Canada’s National Observer, Local Journalism Initiative Reporter

Quadra Island resident Carol Woolsey had the misfortune to experience a medical emergency in her rural community last month after the last ferry had sailed for the night. 

After developing searing pain in her lower abdomen, the77-year-old and her cousin called911 around 10 p.m. on April 2. 

Disoriented by pain and vomiting constantly into her kitchen sink, it seemed to Woolsey it was taking forever for paramedics to arrive. She was relieved to see two people come through the door around 20 minutes later. 

However, relief turned to alarm when she learned the two were local volunteer firefighters responding because there were no paramedics available on the island. Woolsey had to wait for a crew to come by water taxi from Campbell River. 

Continue reading Paramedic shortages still plague rural areas, but some remedies may be in the works

The paramedic situation on Cortes and Quadra Islands

There have been numerous reports of BC ambulances being understaffed recently. According to Prince Rupert Northern View, the Bella Coola ambulance was only in service for 52% of July. Quadra Island volunteer firefighter Marc Doll recently informed Cortes Currents there are times when no paramedics are available on Quadra and ‘any firefighter that currently has a class four license is basically being put on standby because they no longer have the ability to have two people scheduled to keep the ambulance going.’ After receiving a couple of anonymous tips on Cortes Island, Cortes Currents asked BC Emergency Health Services (BCEHS) for an update on the local situation. 

Continue reading The paramedic situation on Cortes and Quadra Islands

Support for Rural Paramedics improved but SRD wants to meet with BCEHS

The outlook for rural ambulance services within the Strathcona Regional District (SRD) has greatly improved, several directors agreed. Others require more information. 

Continue reading Support for Rural Paramedics improved but SRD wants to meet with BCEHS

Cortes Island and rural coastal communities to receive more paramedics

CKTZ News, Local Journalism Initiative Reporter

Earlier this month, BC Emergency Health Services (BCEHS) initiated a staffing model designed to ensure that small rural communities like Cortes Island have four scheduled on-call (SOC) paramedics.

“The SOC model means shifts can be fully scheduled without waiting for availability of on-call paramedics. SOC shifts are, in general, 8 hours at work, and 16 hours on-call for 3 day rotations,” Sarah Morris, BCEHS media relations, said in an email to CKTZ News. “These additional positions were posted the week of Aug 6, and BCEHS is following the recruitment process as per the collective agreement with the paramedics’ union.”

Local on-call staff will be recruited as required to provide relief coverage for leaves and vacations.

Continue reading Cortes Island and rural coastal communities to receive more paramedics